Dear Pet Parents,
As you may or may not know, I have a late pickup policy. Its is clearly posted in the lobby. I have tried to be very understanding over the years about not charging late fees when picking up after our closing times. We all have problems, and at times, we get delayed, etc. However, late pick ups are becoming more frequent. I am not a kennel. Effective immediately, I will be charging a late fee of $10.00 for every 15 minutes you are late.
As a reminder our business hours are:
Monday-Saturday 8:30 till 3
Sunday 9 till 3
Thanks you for your understanding